Return an Refund Policy

Thank you for choosing Sri Lankan Digital Consultants (SLDC) for your digital consulting needs. We strive to provide high-quality services, and your satisfaction is our priority. Below is our Refund and Returns Policy to guide you through our process.

Based on the information provided, I’ve drafted a Refund and Returns Policy for your Digital Consultants services website. Please review and let me know if you would like any adjustments:

Service Details

  • Social Media Consultancy
    Get support to fix your social media issues.
  • Want to Grow Your Business (Web & Software Development)
    Refund Eligibility: Full refund available. If you are dissatisfied with our Web & Software Development service or choose not to proceed, we offer a refund.
  • Meet SLDC Team (Arrange a meeting with SLDC Team physically)
    Refund Eligibility: Full refund available. If you are unable to arrange a meeting with our SLDC Team, we offer a refund.

Refund Eligibility

  • Under what circumstances are customers eligible for a refund?
    For Web & Software Development service: Dissatisfaction or choosing not to proceed.
    For Meet SLDC Team: Inability to arrange a meeting.
  • Specific conditions or criteria:
    No specific conditions or criteria apply.

Refund Process

  • How to request a refund:
    Contact us directly.
  • Forms or documents required:
    No forms or documents are required.

Refund Timeframe

  • Processing time:
    Refunds will be processed within one week.

Cancellation Policy

  • Can customers cancel a service after purchase?
    Yes.
  • Conditions and implications:
    Customers can directly call, send a WhatsApp message, or email to cancel a service.

Non-Refundable Items or Services

  • Are there any items or services that are strictly non-refundable?
    No.

Returns and Exchanges

  • Involvement of tangible products:
    No tangible products are involved.

Communication Channels

  • How to contact our support team:
    Email: sldigitalconsultants@gmail.com
    Mobile Number: +94 77 64 35 194 (Call/WhatsApp)

Exceptions

  • Exceptional circumstances for refunds:
    No exceptions outside the stated policy.

Policy Updates

  • Policy review and updates:
    The policy will be reviewed and updated one time.

Need help?

Contact us at sldigitalconsultants@gmail.com for questions related to refunds and returns.